Having the right systems in place helps make the day to day more manageable and your cleaning business more profitable. One of the time-consuming areas cleaning businesses struggle with is efficiently quoting new projects. Not only does creating quotes manually require time, but it can also be tempting for businesses to provide low quotes in an effort to secure new business. Bidding low on new projects doesn’t help your bottom line. Online estimating software helps by streamlining the process and automatically generating a quote based on the rates you create in the system.
Before buying online estimating software for your cleaning business, it is crucial that you take the time to research possibilities and ask these six questions.
Are the questions customizable?
Every cleaning business is unique in the services offered, business values, or mission. It is essential that the estimating software is customizable so you can ask questions that are important to your business model. The software should also allow you to customize how estimates are calculated.
Does it integrate with a website?
If you have a website, it is important to keep your brand consistent. Look for estimating software solutions for your cleaning business that integrates seamlessly with your website. This will allow you to direct potential customers to your website where they can also learn more about your business, benefits, and services.
Does it integrate with social media platforms?
With more than 243 million social media users in the United States, it is no surprise that many businesses utilize platforms like Facebook to reach their audience. It is more likely to convert these individuals to clients if you make requesting a quote easy. Choose an estimating software that integrates with social media so your profile becomes a one-stop place for their questions.
Does it offer a system to track & convert leads?
Not every potential customer that requests a quote will sign up immediately. Some need additional time to consider their options. As a cleaning business owner, it is vital that you follow-up with leads after an estimate is sent. By choosing software that stores client information and includes an email follow up system, you are less likely to forget to check in with these potential customers.
Does it include a scheduling system?
Scheduling is another time-consuming task for many business owners and customers. The last thing a customer wants is to request an estimate and then find out they have to either call or send an email to schedule services. When clients can request an estimate and schedule their first appointment on the same platform, they are more likely to choose your cleaning business.
How involved is the company with the cleaning services industry?
There are many different online estimating softwares available today. However, not all of them specialize in the cleaning services industry. By choosing a vendor that specializes in the cleaning industry and is active with prominent associations, you can be sure they will continually work to make improvements to the estimating software that match cleaning industry trends.