Tutorials

User Guide – How To Setup A Zapier Webhook Integration

(Example – SMS Notification)

You can easily integrate Compass Wave to your other services by using a Zapier webhook. First make sure that you have an account with Zapier.

Zapier is a third party software that specializes in connecting different software together. You can connect up to, and automatically send your collected data to Infusionsoft, HubSpot, Google Sheets, Gmail, Dropbox,  and Quickbooks to name just a few.

You need to make sure that you setup a zapier account before going into the steps listed below.

1. Login to your Zapier Account and click on The Dashboard. Click on “Make a new zap”. This will bring you to a page where you can then search for your trigger action. Here you will search and select “Webhooks by Zapier”.

2.  Next you should  choose “Catch Hook”. Basically the trigger will look for new submissions every 15 minutes (you can upgrade your zapier account to decrease the amount of time). Click Save.

 

3. On the next screen it will ask you to Pick off a Child Key. This step is completely optional. You can skip this step as it’s not needed.

4. The next screen it gives you a url that you will want to paste in Compass Wave. Do not click the next button until you are finished with step 5. The next step will outline where to paste the url in Compass Wave. Obviously, your url will be different than ours or anyone else’s. Please paste the specific url that you have on your screen. Make sure you copy the url in preparation for step 5.

5. Login to Your Compass Wave Account and go to the Settings->Tools-Integrations page.  In the Webhook field paste the url that you copied from zapier into Compass Wave. Then click Save.

6. Next you will need to open up your Compass Wave Estimate Tool URL, completely fill out your form, and submit until you get to the end. This is absolutely crucial that you fill out all of the fields in your tool. In the next few steps you will need to tell your Zapier Action where to map the data. If you do not completely fill out the Compass Wave Estimate Tool Form, then zapier will not import data that you haven’t mapped in the action. You can grab your URL under the Appearance Tab.

 

7. Once you have completely filled out your Estimate Tool and submitted, go back to your zapier account and click the button “Ok, I did this” to move onto the next step.

8. In the next step the trigger will go out and try to find the submission that you recently submitted from the Compass Wave Software. You will know the trigger found it when the green “Test Successful!” screen shows up. Next click the continue button and follow the next steps to add an action.

Setting up your Zapier Action

You can setup any number of Actions, but for this example We will be setting up an SMS action.

9. Very similar to setting up your trigger; you will need to search, find and select the action that you want. I have selected SMS and I want to send a new Text Message each time that a submission is comes through with the trigger.

10. Next you’ll need to confirm your Mobile Number. This is all done within the zapier system. Once you’ve added your number, you can save and continue. You’ll then want to edit the Template with the information that was gathered through the previous steps.

11. After you are finished mapping to your SMS Template, click continue. The next screen shows a summary of the mappings that you’ve done. Click Create & Continue to finish making your zap. After pressing continue, it creates a zap and sends a test though to your SMS Number. Check your mobile phone to make sure that everything mapped correctly and was received.

12. After you are done confirming your Text Message, press Finish to complete your zap and name it. It is important that you turn your zap on to activate it.

That’s it! You now have customized your Zapier Webhooks Integration with Compass Wave!

Remember there are 1000’s of Apps within Zapier that you can integrate with. Simply substitute the Action steps above with whichever integration you wish to use with Compass Wave.

If you haven’t already, watch our FREE DEMO and see just how fast it is to create an instant estimate today!

Supporting your maid service business one application at a time,

Mark Lane
President
Compass Wave

Press Release

June 2018 Improvements & Features – Maid Service Estimating Software

We wanted to update you on a few improvements!

First we wanted to let you know that we will be attending the ISSA Interclean 2018 show in Dallas Texas this year! Please visit or share our Booth 1449.

Recently we rolled out some User Interface updates.

Compass wave now integrates with Quality Driven Software and includes a more modern look for our Estimating Software. We’ve also introduced some new Fields regarding your customer’s information that you’re able to update within our Maid Service Estimating Software. Including: Scheduled Service Date, Notes, Quoted Amount, Employees, and Job Completed.

  1. When you open up your Estimate Tool you’ll notice we modernized the Estimating Form.
    • The field labels are now above the fields.
    • We’ve also updated the input fields look and feel as well.
    • When you view the Google Map you’ll notice it is now more interactive as you can click on the pin and see a more detailed view of the home.
  2. When logging into Compass Wave you’ll notice we now have an “Actions” Dropdown.
    • From this Dropdown you’ll be able to Export the full database in CSV format. This export includes ALL Prospects including the ones who haven’t completely gone through the last step of the tool. This information will be great to use for your re-marketing efforts (Mailings, etc.).
    • We have also added an Export specifically designed for Quality Driven Software. Quality Driven Software is a Customer Survey Management Software. Our Export allows you to export your Completed Jobs (which we’ll explain in our next update announcement below), by date range. You can then import this directly into their software to send surveys to your Customers. We plan to do a full integration with their software in the near future.
  3. When you View a Prospect in Compass Wave you will now see a “Pencil” icon. You can click on this icon and now update specific details for each Customer. By CLOSING the job, you’ll now see a checkbox next to the Details information as well as be able to export the information For Quality Driven Software (Only completed jobs are exported).

Did you also know that we have a Customer Referral Program? Our Referral program is named 3 For 3 and It’s FREE! Getting your renewal for FREE is simple! When you Refer (3) potential customers and they become a paying customer for atleast 3 months, as long as they continue to be a Compass Wave Customer, your next Compass Wave membership renewal is FREE!

When you log into Compass Wave just look for the “Refer a Friend” button in the top right and click the Facebook Share button, or email the referral code to any cleaning business that you network with that may benefit from our Online Estimating Software.

We have also been active on Facebook. Please visit our page https://facebook.com/compasswave to keep up to date with our feature releases, and tips regarding Leadership & Residential Home Cleaning.

If you have any questions regarding our recent updates, please contact us.

We would also like to thank our customers who have used our software and provided testimonials on how it has helped their cleaning business grow.

If you haven’t already, watch our FREE DEMO and see just how fast it is to create an instant estimate today!

Supporting your maid service business one application at a time,

Mark Lane
President
Compass Wave

 

 

Press Release

ISSA Convention in Las Vegas 2017

issa convention 2017 las vegas seminarIn September we attended the ISSA Convention in Las Vegas and we had a blast! This was our first time attending the ISSA Convention and we thought it would be a good opportunity to introduce our Maid Service Software to the Residential Cleaning Industry.

During the show we were able to sign up multiple maid service companies for our Estimating Software, and also promote our website capabilities as well. Since we attended the Convention in Las Vegas we have received awesome feedback and have continued to update our software to stay ahead of others in the industry.

compass wave las vegas issa convention booth
Here is our Booth at the ISSA Convention in Las Vegas

In 2018 we plan to release more Video Tutorials and expand the functionality of our Estimating Software with both UI Improvements on the backend as well as even more features to be announced on the backend.

As the owner of Compass Wave i’d like to thank Matthew Lane for helping before, during and after the convention. Matthew was a wonderful partner in helping make our trip to Vegas a HUGE success.

We would also like to thank our customers who have used our software and provided testimonials on how it has helped their cleaning business grow. And last but not least, thank you to the ISSA Organization for the opportunity to showcase our product at your Convention.

If you haven’t already, watch our FREE DEMO and see just how fast it is to create an instant estimate today!

Supporting your maid service business one application at a time,

Mark Lane
President
Compass Wave

 

 

Business

Create a fast home cleaning estimate

Create a fast home cleaning estimate today!Create a fast home cleaning estimate

How fast can you create an estimate? That’s a question you might hear from prospective customers more than you think. Whether they are telling you that, or saying it in their head before they fill out that cleaning estimate form on your website. Chances are they are already researching other competitors in your area already to provide them with an estimate.  Set yourself apart from other cleaning businesses by having a competitive advantage and create a fast home cleaning estimate today!

The fact is time is valuable these days. Customers want to know the price of something before they even talk to you on the phone. But if you put your prices out there, you are losing out on valuable information that they might actually be willing to provide.

That’s the power of Compass Wave. Our software allows you to not only customize your pricing to be more accurate than ever before. But our maid service software also provides those potential customers the pricing they are looking for and provides your cleaning business details on that prospective customer you might have never previously received with a normal contact form.

Doing an in-home estimate takes time that most of us don’t have as we try to grow our business. Our software take the guess work out of your hands and provides you with valuable information than can help you close more sales for your cleaning business.

Don’t wait to hear “How fast can you create an estimate”, create fast estimates today with Compass Wave! The only residential cleaning software that works seamlessly with your existing website!

Check out our Sample Tool and see just how fast it is to create an estimate today!

Supporting your business one application at a time,

Mark Lane
President
Compass Wave

Websites

Cleaning Estimate Form

Cleaning Estimate Form

Do you have a Cleaning Estimate Form on your website? Anyone who owns a Cleaning Business knows that it’s important to get as much information from a prospective client prior to having to visit their home to provide an estimate. In the past having a Contact or an Estimate Form was enough to be able to provide accurate estimates for prospective customers. The problem with an Estimate Form is it still requires you to perform the work involved with quoting out the work.

Cleaning Estimate Forms can have as many or as little questions as you want, but you still need someone with Technical abilities to put together the form on your website depending on what platform you are using. The Cleaning Estimate Forms also usually never are able to be customized with pricing abilities which would deter prospective customers from possibly even filling out the form in the first place.

With very little technical skills our Maid Software allows you to choose the Questions you ask a Prospective Customer and associate those questions with the appropriate cost drivers. We then provide you the ability to customize the look and feel of our maid software and provide you the code which you can then Place on Facebook or your website. If you don’t have your own website, you can still use our maid software!

When you use our Maid Service Software you are allowing your customers to obtain an Instant Estimate and the detailed information is then sent to your fingertips to close the sale.

Our maid software is very affordable and can save your cleaning business time and money compared to performing manual  in-home estimates. If you need help customizing our software, or would like to learn more about how our maid software is better than a standard cleaning estimate form contact us today!

Don’t forget we are also an Industry Partner of Arcsi as well!

Supporting your business one application at a time,

Mark Lane
President
Compass Wave

Business

Cleaning business software

Cleaning Business Software

There are many reasons you should use cleaning business software for your maid service company.  How many hours would you estimate that you are spending on doing In-home estimates? Our guess is that you’re spending atleast 15-20 hours a week of your time doing these types of estimates.

Here are some reasons why you should use our cleaning business software:

  1. You can place our Estimating Software on your website which allows you to collect more detailed information such as square footage, and details about their home. It’s unlikely a potential customer will provide you this information in a traditional contact form.
  2. Customize the pricing of our software and place our tool on your website to capture leads for your cleaning business.
  3. With our cleaning business estimating software you are able place our estimate tool directly on your Facebook page to collect potential leads from Facebook!
  4. You don’t have a website or can’t afford one. With our software you don’t need one to have a web presence and be able to collect potential leads online!
  5. Organize prospective and current customers in an easy to manage online database.
  6. Customize what questions you would want to ask a prospective customer for your cleaning business.
  7. Call a prospective customer with detailed information on their estimate to offer any sales incentives, etc to close the deal more quickly.
  8. Vew the details of the calculation to see how the estimate was created. You can fine tune your pricing on the backend based on these calculations.
  9. By using cleaning business software you are leveraging technology to help your business grow.  Check out some of our Customer Success Stories on how it’s helped their cleaning businesses grow!
  10. Usability of your website will improve, because you can integrate our software on your website and replace those clunky forms no one fills out.

 So what are you waiting for, sign up for our 14 day Free Trial Today!

Supporting your business one application at a time,

Mark Lane
President
Compass Wave

Websites

Add our Maid Software to Facebook

Did you know you can add our Maid Service Estimating Software to your Facebook Page?

Our Maid Service Estimating Software can now be added directly to your Facebook Page! We now have the capability for you to collect estimates directly from Facebook! By doing this you can easily capture more leads directly from your page without having to drive traffic back to your website to collect their information.

Follow the steps below to add our Maid Service Estimating Software to your Facebook page. If you are not a page admin on your page, or don’t manage your own page, then you can send this article to your admin.

  1. In order to add HTML to Facebook, the first thing you will have to do is add the Static HTML module to your page.
  2. You’ll then need to Add a Page Tab and select the page you’re adding the tab to.
  3. Click “Add Page tab” and Edit Tab.
  4. You’ll then want to put in the URL that you are planning on embedding. For our estimating software you’ll want to grab the URL from the appearance section, which you can see in our Online Estimate Tool Appearance Tutorial Video.
Add our Maid Service Estimating Software to your Facebook Page
Check out our Estimating Tool on our Facebook Page!

 

The steps above can actually be used to embed any website to Facebook, however the website needs to be protected by a secure certificate. In the fall of 2016 we added more security to our software, and this allowed us to embed our tool directly on Facebook. Contact forms are important, but by using our Estimating Software you are actually collecting more detailed information on your potential customers.

During any of these steps, if you have any questions you can reach out to our Support Team at any time by visiting the Contact Form or by using the chat from anywhere throughout our website.

Supporting your business one application at a time,

Mark Lane
President
Compass Wave

Websites

Building a website for your Cleaning Company

Do you have a website for your Residential Cleaning Business?

When consumers like you are interested in a product or service, they usually search for those products and services that they are interested for on the web. So why wouldn’t someone who’s interested in Residential Cleaning Services do the same?

Having a website for your business will help your business grow, and our Online Estimating Software Compass Wave makes it easy for customers of service companies to receive an estimate. You might be wondering what makes our Estimating Software different than a contact form. The number one feature is that your customers can price shop and in turn are more likely to go through a tool which gives them a price, rather than wait to hear back from you via email or phone.

Our company has over 10 years of experience developing websites and custom software solutions. It only made sense that we created website packages that are both affordable for a cleaning business to get themselves on the web, but also include a license to our Estimating Software as well. So what are you waiting for? Contact us today to get your business on the web, and start getting Estimates Online Today!

Below is the companies’ pricing for the packages we offer:

Compass Wave website plans

Supporting your business one application at a time,

Mark Lane
President
Compass Wave

eBusiness Tips

Did you avoid the “Mobile-Geddon” update?

Did your website pass the “Mobile-Geddon” test?

If your website isn’t mobile friendly, then it will no longer show up in mobile search results.  Luckily Compass Wave is Mobile Friendly! 89% of mobile search uses Google, so this update will likely affect your business if you’re not ready.

If you have a website you’ve likely heard of the new update that Google has recently rolled out. The update basically rewards businesses that have stayed on top of their websites and puts mobile friendly websites in front of users. This only makes sense because with the increase in mobile search, users are likely to leavea  website faster if it’s not mobile friendly than if it’s mobile friendly.

Google has released a tool to allow you to easily check if your website is Mobile Friendly – https://www.google.com/webmasters/tools/mobile-friendly/

We were on top of this change, and about a month ago our Residential Cleaning Software was updated to make it mobile friendly. Our estimate tool is now accessible on all mobile devices.

These are some of the things we did to make our Estimate Tool Mobile Friendly:

  • We Resized images for mobile devices to make them more visible.
  • The font size throughout our website was increased for mobile users.
  • The login was modified to make the input easier to use
  • Our menu was converted from a horizontal navigation to a clickable dropdown.

Here are few tips to make your website Mobile Friendly:

  1. Make Navigation Easy. You can make your navigation easy by converting your menu to a dropdown.
  2. Use CSS to make your website responsive and mobile friendly.
  3. Increase the font size on your website.
  4. Remove un-necessary information.  Sometimes what shows up on your desktop website, isn’t important for mobile users.
  5. Make important information visible and in front of your users.

If you have any questions regarding our Residential Cleaning Software and it’s recent mobile friendly update please contact us today.

Supporting your business one application at a time,

Mark Lane
President
Compass Wave

Press Release

Compass Wave Trademark

Compass Wave Trademark

Compass Wave Trademark Press Release

We are proud to announce that Compass Wave has officially been accepted as a Trademark by the United States Patent and Trademark Office. We have added the Registration Mark to our Logo and next to our Products Name. Trademarking our Residential Cleaning and Maid Service Online Estimate Tool was the next step in our investment in which we believe is a great product for the Residential Cleaning and Maid Service Industry.

Compass Wave is a product developed and owned by Eco York, LLC, a Web and Custom Software Development Company.  In April 2012 Eco York, LLC  purchased the rights to Compass Wave through a partnership they had started in 2010. Check our our Blog entry on Compass Wave Moving Forward, which outlines how we’ve improved and invested in Compass Wave during the past few years.  Part of our recent addition to help Cleaning Companies understand how easy it is to customize our product are our Online Tutorial Videos.

The Compass Wave Trademark is something that we believe helps solidify our commitment to continually investing in our product. Don’t worry the product Terms and Conditions will stay the same!

We want to thank our current customers for utilizing our Online Estimate Tool for Residential Cleaning and Maid Service Companies.

Supporting your business one application at a time,

Mark Lane
President
Compass Wave

Online estimates made easy