Do you want to take your moving company to the next level but are unsure how to do it? Acquiring leads, selling your services, and providing great service are key areas to focus your efforts on.
Think about how you generate leads, sell services, and provide great service today.
At first thought, maybe you think you do all those things satisfactorily. You probably do. Still, there is a benefit in considering different options and ideas to do all those things to grow your business. Compass Wave specializes in services to help you do just that.
Compass Wave offers an embeddable widget for lead generation to place on your moving company website or social media pages. This provides an easy way for prospective customers to express interest in your services and saves your company time and money that can be used in other areas of your business.
When you think about the process of selling your services, how much time and money does estimating cost your business? Time on the phone. Driving to give an in-person estimate. These actions may not seem to negatively affect your business’s bottom line, especially if you secure a sale. Still, the reality is not having an estimating tool for prospective customers is costing you time, money, and opportunity.
Compass Wave’s estimate tool can help you quickly qualify your leads and determine how best to follow up on them. Of course, some leads will still need phone calls and on-site visits. However, using the estimate tool to learn a little bit more about your customer and quickly provide the information they are looking for makes for a positive customer experience and an efficient process for your company.
Important to providing great service to your customers is the organization of their information. Do you have a customer relationship management (CRM) tool? Does it allow you to easily manage leads from the beginning of the sales journey to job completion? Can you schedule appointments, send invoices, take payments, and track past-due payments? Does it integrate with Zapier to make the process seamless?
Compass Wave has a CRM solution that does all that and more. A comprehensive CRM is a great way to grow your business because it increases efficiency. In turn, the level of service you provide your customer improves. Ultimately, you end up with satisfied customers who use your services again and recommend your business to others because you made doing business easy.
You can do several things to take your moving business to the next level. Implementing Compass Wave’s tools to generate leads, provide estimates and organize customer data solutions allows you to reach that next level quickly. Learn more here and easily connect with Compass Wave to request a demo of services.